You can quickly get RDP to work again by changing the value to 1 but this is not the best solution as it is best practice to leave TLS 1.0 off. Note that the Enabled REG_DWORD in the screenshot above is set to 0 which is disabled. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Server\ You can confirm this by launching the registry editing on the desktop and navigating to: One of the reasons why installing the Horizon View 7 agent would cause this issue is because the installation appears to disable TLS 1.0 on the Windows 7 desktop if it is not already disabled. Windows 10 virtual desktops does not appear to exhibit this issue. Unfortunately, the solution above does not correct the problem. One of the common troubleshooting steps that typically show up during searches on the internet is to Enable the Require use of specific security layer for remote (RDP) connections and set the Security Layer to Negotiate as shown in the following screenshot: Proceeding to review the System logs on the Windows 7 virtual desktop displays the following error message every time you attempt to remote desktop to the machine: If the problem continues, contact the owner of the remote computer or your network administrator. This computer can’t connect to the remote computer. … but quickly noticed that you are no longer able to RDP to the virtual machine as the following error message is thrown: You’ve installed or upgraded to the latest VMware Horizon Agent onto a Windows 7 virtual desktop:
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